Accessibility is the key word, and it's all about creating a travel experience that anyone can enjoy. It doesn't exclude the elderly, handicapped, or travelers with any range of difficulties related to mobility or communication. We want to give everyone access to a fun trip!
At the 5 Tokyo Tourist Information Center locations, as well as Japanese Prefectural Tourism Promotion Corner in the Tokyo Metropolitan Government Building, we provide tailored travel info to all visitors and always keep the concept of "accessible tourism" in mind. In addition to multi-lingual support, as well as a specific counter to assist those with unique needs, we consistently improve our service to give the most amount of people the most pleasant trip.
We have an easy point and speak system that uses illustrations and screens, making for smooth communication beyond any possible language issues.
At the service counter we always have magnifying glasses for reading, as well as a place to put your cane while we help you. This makes it easier for our guests who use canes for any number of reasons.
This counter has extensive information about the most accessible routes for people using either wheelchairs or strollers. You'll also find tablets with detailed information on accessible tourism in multiple languages. Reclining chairs are also available here.
*Available only at Tokyo Tourist Information Center Busta Shinjuku Branch (Shinjuku Expressway Bus Terminal 3rd floor)
We have wheelchairs and strollers available for free to use during your time traveling in Tokyo.
*Available only at Tokyo Tourist Information Center Busta Shinjuku Branch (Shinjuku Expressway Bus Terminal 3rd floor)
The Japanese Tourism Agency's "Accreditation System for Tourism Facilities with a barrier free mindset"
2-8-1 Nishi-shinjuku, Shinjuku-ku, Tokyo
Tokyo Metropolitan Government Building, main bldg 1, 1st floor
5-24-55 Sendagaya, Shibuya-ku, Tokyo
Shinjuku Expressway Bus Terminal 3rd floor
2-6-5 Haneda Airport, Ota-ku, Tokyo
Haneda Airport Terminal 3 2nd floor
1-60 Ueno-Koen, Taito-ku, Tokyo
In front of Keisei Ueno Station ticket gate
3-1-1 Shibasakicho, Tachikawa-shi, Tokyo
ecute Tachikawa 3rd floor
2-8-1 Nishi-shinjuku, Shinjuku-ku, Tokyo
Tokyo Metropolitan Government Building, main bldg 1, 1st floor
The Tokyo Tourist Information Center offers multilingual online travel information for visitors to Tokyo, whether traveling from within Japan or abroad. This service is for free from home, your travel destination, or anywhere you prefer. Chat communication is also available, making it accessible and convenient for those who are hard of hearing.
Please see here for more information.
Available Languages
Japanese, English, Chinese (Simplified & Traditional), Korean
